Free standard UK delivery on orders over £500 excluding VAT

Ordering, Delivery & Returns

Ordering, Delivery & Returns: Hassle-Free Service from Pro-Tek™ Flooring

Ordering

Delivery

Delivery Charges

Delivery TierPostcodes
Tier 1CR SME EC N NW SE SW W WCAL B BA BB BD BH BL BN BR BS CB CF CH CM CO CT CV CW DA DE DH DL DN DT DY  EN FY GL GU HA HD HG HP HR HU HX IG IP KT L LE LN LS LU M ME MK  NG NN NP NR  OL OX PE PO1-29 PR RG RH RM S SG SK SL SN SO SP SR SS ST TA TF TN TS TW UB  WA WD WF WN WR WS WV YO
Tier 2CA EX LA LL NE PL SY TQDG EH FK G KY LD ML PA1-19 SA TD TR
Tier 3AB DD KA1-26,29+ IV1-40,52-54,57+ KW1-14  PH1-7,14HS IV41-51,55,56 KA27-28 KW15-17 PA20+ PH8-13,15+ ZEISLE OF WIGHT PO30-41ISLE OF MANBELFAST BT1-21, 23, 27-29 & 36-39REST OF NORTHERN IRELAND BT22, 24-26, 30-35 & 40+ (Excluding offshore islands)DUBLINREST OF SOUTHERN IRELAND (Excluding offshore islands)Jersey & Guernsey
Tier 1Tier 2Tier 3
Delivery Prices£45.00+VAT£75.00+VAT£75.00+VAT
Lead-times3 Day Delivery 3 Day Delivery3 Day Delivery

Cancellations and Exchanges

An order placed online can be cancelled or exchanged with no reason given by email or written notification up to 14 days after delivery. The goods must then be returned within 14 days of notification being received. Any cancellations or exchanges returned after dispatch are subject to carriage being paid by the purchaser back to the original point of departure. The cost of carriage of a cancelled order is the responsibility of the purchaser.

Returns

Under the Consumer Rights Act 2015, you may be entitled to a refund, replacement, repair and/or compensation where goods are faulty or not as described.
If an original order qualifies for free delivery but part of the order is subsequently returned with the customer retaining an amount that would not have qualified for free delivery the original delivery charge will be deducted from the refund.

For any help on ordering, delivery or returns please contact us on 020 3917 5550 or email [email protected]

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