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  • FAQ's

    We have pulled together a set of the most frequently asked questions. If you have any other queries though please complete the form further down the page and we will come back to you, or call us on 020 3917 5550.

    What is Engineered Vinyl Flooring?


    A far cry from the sheet or tile vinyl of the 60s and 70s, engineered vinyl, or click vinyl, flooring is constucted from multiple layers, giving it strength and stability. It comes in a wide range of designs and colours including marble, slate and travertine, as well as traditional wood effects, with authentic textures as well as colours.

    This sturdy flooring replicates all the aesthetic benefits of real wood flooring, whilst offering a host of benefits, including being waterproof, easy and quick to install and easier to maintain, making it a great alternative to not only wood flooring but other engineered flooring types, such as engineered wood and laminate. For further information, check our guide.

    How easy is it to install?


    Very! All Pro-Tek™ flooring has a click lock system to make it quick and easy to fit together with no need for gluing or drying time. The Excel and Editions ranges have slightly different click systems, both from Unilin, experts in designing innovative technologies for flooring.

    In addition, a premium, IXPE underlay is built-in and the flooring can be laid directly on most sub-floors as long as they are even, including existing flooring. Check out the installation guide, including pictures and videos, for more information.

    What is WPC?


    WPC stands for Wood Plastic Composite and is the material used for the core layer in WPC engineered flooring - The Pro-Tek™ Excel collections all have a WPC core.

    The WPC structural layer makes Pro-Tek™ Excel much thicker and more rigid than traditional vinyl and other types of engineered flooring, providing waterproof benefits making the flooring ideal for wet areas such as kitchens and bathrooms, as well as strength and stability.

    What is SPC?


    SPC stands for Stone Plastic Composite and is the material used for the core layer in SPC engineered flooring - The Pro-Tek™ Editions collections all have an SPC core. It offers all the same waterproof benefits as WPC, but is heavier.

    The Editions SPC collections have less layers overall than the WPC Excel collections and is therefore thinner, but at a lower cost as well it offers an excellent value alternative, especially for larger housing projects and spaces.

    Can the flooring be laid directly on to an even concrete floor or does it require underlay first?


    All Pro-Tek™ flooring has a built in underlay and can be laid directly onto even sub-floors, including concrete. You may find the fitting guide useful to read, which talks about any preparation needed before installation.

    No additional underlay is required though.

    How much flooring should I order?


    Flooring is based on a m2 measurement and then the number of packs you need is calculated by this divided by the pack size. First measure the width and length of your space and multiply them to get the basic square meterage. If there are recesses, fireplaces, bay windows or other obstructions on the room you will need to allow for these in your calculation. Check out our measuring guide for more information.

    Always allow an extra 5-10% to your measurements to allow for resizing planks and wastage.

    Are all Pro-Tek™ Collections Waterproof?


    Yes, all our flooring is constructed with a revolutionary waterproof core, making it ideal to use in wet areas such as kitchens and bathrooms.

    Can I use use Pro-Tek™ flooring with underfloor heating?


    Yes, all collections of Pro-Tek™ flooring are compatible with wet underfloor heating systems. In addition, the Editions collections can also be used with dry systems - see our guide for further information.

    It is advisable though to check with a professional flooring fitter, heating contractor or the manufacturer of your heating before installing any flooring.

    How easy is the flooring to keep clean?


    As with any engineered or solid wood floor, use a soft vaccum extension or broom to keep debris off the floor and a pre-finished floor cleaner is also recommended. Do not buff, wax or use any cleaning products that contain surfactants and never use a steam mop to clean the floor.

    The anti-scratch, commercial grade wear layers provide outstanding protection, but you should still treat the floor with some care, such as avoiding use of outdoor / high heeled shoes, keeping pet nails trimmed and sweeping up debris regularly to keep it looking new and prevent damage. See our full guide to looking after your new engineered vinyl floor.

    How do I finish off edges and cover gaps around objects?


    Pro-Tek™ has the widest range of complete match accessories of any engineered vinyl flooring range, ensuring that any project can be finished professionally.

    There are five profiles available in all finishes and colours - T, Ramp, End, L-Shape and Stair Nosing.

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    Editions Classic Lyme Oak


    Editions Tiles Ivory Travertine


    Editions Herringbone Buckingham Grey


    Editions Essential Light Grey