At Pro-Tek™, we pride ourselves on delivering premium flooring solutions alongside exceptional customer service. We understand that choosing the perfect floor for your home or commercial project is a significant decision, which is why we believe in letting our customers’ experiences speak for themselves.

Genuine Pro-Tek™ Reviews

Below you will find a collection of genuine Pro-Tek™ reviews gathered directly from verified buyers via Trustpilot and Google. From the ease of our ordering process and the helpfulness of our free samples to the final, flawless installation of our luxury vinyl click flooring, you can read firsthand accounts of what it is like to transform a space with our products.

Quality You Can Trust

We are incredibly proud to maintain an ‘Excellent’ rating across hundreds of independent reviews. Whether you are a homeowner embarking on a DIY renovation or a trade professional managing a large-scale development, our dedicated team is committed to providing a seamless experience from start to finish. Read through the feedback below to see why so many customers trust us for their hard-wearing, 100% waterproof flooring needs.

James Jackson
September 7, 2026 via Google
★★★★★

Fantastic service... Pro-Tek expedited an order for me and then escalated with the courier when it looked like it would not arrive in time. Thankfully it did arrive and I spent the weekend fitting it. The quality of the flooring is excellent, it feels like a real luxury product. I will certainly be using Editions LVT again elsewhere in my property.

customer
September 3, 2026 via Trustpilot
★★★★★

Always great service and communication within the hour advising of delivery day, I have laid lots of pro-tek flooring and always a pleasure to fit.

Peter Cozens
September 2, 2026 via Trustpilot
★★★★★

Very nice samples, delivered quickly. I am still making my mind up but will be ordering soon.

Liz
August 24, 2026 via Trustpilot
★★★★★

Exceptionally impressed with the speediness of delivery and the free sample service. Have been looking for a 'believable' tile with grout product and, as picky as I am, I cannot see any fault with the Pro-Tek wall panelling both in its design and quality. Thank you.

Kevin james
August 15, 2026 via Trustpilot
★★★★★

Fast delivery in samples, lovely product. Will be ordering soon

Tracey James
August 1, 2026 via Trustpilot
★★★★★

Pro Tek was very helpful and sent me samples before I ordered, which was great because it's hard to judge the quality and colour from the website. I even put the samples through some rough testing myself and the quality really impressed me.
I originally only planned to order enough for one room, but after seeing the samples, I ordered for two bedrooms, the lounge, and the hallway. The Gentlemen I delt with was helpful over the phone and took all my measurements in feet and inches (old school)without any issues.
The product isn't the cheapest, but the quality is outstanding and well worth the price.
The only downside was that I hadn't realised there would be a delivery charge, and I think the courier they use could be improved. Other than that, I'm very happy with both the product and the service. Thanks Pro Tek 👍

Jayne Sherwin
July 20, 2026 via Trustpilot
★★★★★

Ordering. Sample process we easy . A descent sample size . Fast postage

Our Response

Hi Jayne

Thank you for the 5* !

Marcus Kallmeier
Director
Pro Tek Flooring LTD

Graham Wells
July 4, 2026 via Trustpilot
★★★★★

Great quality flooring excellent quality and the click system is great

Our Response

Hi Graham

Thank you for the review. We are glad that you love the product and hope to deal with you again the in the future

Thank you

Marcus Kallmeier
Director
Pro Tek Flooring LTD

Demi
June 30, 2026 via Trustpilot
★★★☆☆

Had a good first experience with the company delivering flooring and wet wall. Due to such good experience ordered more wet wall, only for the wet wall to take more than three weeks to arrive due to the couriers error. Lack of communication from both courier and Pro tek, had to call everyday for an update. When it arrived all of the panels were chipped on the tongue and groove, company quickly rectified this and sent out additional panels. Panels aren’t of the best quality overall second time round which is ashame perhaps a bad batch from manufacturer.

Gee dred
June 16, 2026 via Google
★★★★★

I just wanted to share my experience with the service I recently received @Protek, Purley Way .

The manager, Joseph, was incredibly helpful in answering all of my queries regarding the shower wall and flooring products. I was very impressed with the level of service and truly admired the professionalism he demonstrated throughout. The shower enclosure was constructed perfectly, and the shower panels were fitted with trims giving a great finish.
Both the client and I were very happy with the final product and we would not hesitate to use their services again.