At Pro-Tek™, we pride ourselves on delivering premium flooring solutions alongside exceptional customer service. We understand that choosing the perfect floor for your home or commercial project is a significant decision, which is why we believe in letting our customers’ experiences speak for themselves.

Genuine Pro-Tek™ Reviews

Below you will find a collection of genuine Pro-Tek™ reviews gathered directly from verified buyers via Trustpilot and Google. From the ease of our ordering process and the helpfulness of our free samples to the final, flawless installation of our luxury vinyl click flooring, you can read firsthand accounts of what it is like to transform a space with our products.

Quality You Can Trust

We are incredibly proud to maintain an ‘Excellent’ rating across hundreds of independent reviews. Whether you are a homeowner embarking on a DIY renovation or a trade professional managing a large-scale development, our dedicated team is committed to providing a seamless experience from start to finish. Read through the feedback below to see why so many customers trust us for their hard-wearing, 100% waterproof flooring needs.

Darren Keith
March 14, 2026 via Trustpilot
★★★★★

Fast and efficient service

Our Response

Hi Darren

Thank you for the 5* Review we really appreciate it.

Marcus Kallmeier
Director
Pro Tek Flooring LTD

Sian Holdridge
March 14, 2026 via Google
★★★★★

Superb experience from start to finish. Friendly and helpful customer service from Stefan. High quality product (we opted for the Hever Oak LVT). Best quality I could find on the market and a very reasonable price. Gary is a master fitter and leads a very talented floor fitting team. Over the moon with the results, all of which was completed on time. The fitting team went the extra mile. Thank you all at Protek Croydon.

John F
March 12, 2026 via Trustpilot
★★★★★

Ordered some LVT samples. Arrived quickly. Very happy with their service on the samples, which makes deciding whether the LVT is right for your room so much easier.

Our Response

Hi John

Thank you for leaving us 5* We pride ourselves on offering really good size samples that arrive with you really quickly. If you need any extra helping making the final desicion please reach out and we would be happy to assist.

Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD

Mrs Mary Longwell
March 10, 2026 via Trustpilot
★★★★★

Sample quickly dispatched. Excellent quality flooring

Our Response

Hi Mary

Thank you for the 5* review. Please let us know if there are any questions you need answered before purchasing you flooring.

Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD

Paul
March 9, 2026 via Trustpilot
★★★★★

Good range of products, at different price levels. Clear, well-laid out website. Free samples. Rapid customer response and free delivery. Would recommend to anyone who is looking for quality flooring!

Our Response

Hi Paul

Thank you for the kind words. We pride ourselves on every part of the experience being simple and effective for the customer. Thank you for the reccomendation!

Marcus Kallmeier
Director
Pro Tek Flooring LTD

Glen Bohannon
March 8, 2026 via Trustpilot
★★★★★

Protek was recommended by my son who has done his living room,hallway and kitchen dining room in herringbone.
The quality is first class, from ordering to delivery was a quick three days. I'm a diy er and with a little help from my son I was soon under way laying the herringbone. I would fully recommend Protek flooring Ltd for quality and first class customer service.

Our Response

Hi Glen

Thank you for the 5* review and also a big thank you to your son. We are so glad that he reccomended the product and that you are glad you made the right choice. Thank you also for the kind comments regarding the customer service. I will be sure to pass the review onto the team.

Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD

David Platel
March 2, 2026 via Google
★★★☆☆

as far as lvt goes, its the best quality i found. although i would not recommend click LVT in general. Unless you are starting with an empty room that you can remove skirting boards and self level the floor PERFECTLY... and i mean... perfectly! mine had about 2mm over 2m and its awful. id be careful assuming "professionals" will self level so advise you check that they are going to carry out the process and have experience doing so.

i would stick to Laminate, tiles or carpet. lvt seems to act like a frustration pop button over the slightest dips and bumps and it doesnt get better over time. the laminate i pulled up had a thin slither of underlay and felt solid.

Ben
February 26, 2026 via Trustpilot
★★★★★

The quality of the product is outstanding. It looks amazing and has a strong wood grain texture. The order process was simple. The communication regarding delivery was great and the delivery driver was friendly and helpful.

Our Response

Hi Ben

Thank you for the great review!

Our Pro Tek floors are registered embossed to give it the most natural look and feel. We look forward to dealing with you again in the future.

Thank you again
Marcus Kallmeier
Director
Pro Tek Flooring LTD

Imran Ali
February 23, 2026 via Trustpilot
★★★★★

From start to finish the best experience so far, ordered 8.5mm pro tek dahlia latte flooring, at start was skeptical but believe me and rest assured your getting a bargain from a caring polite and professional team. Flooring it’s self durable easy to connect and keeps the room warm, delivery guy superb he unloaded it straight into the house to the desired place past experience with others totally useless. As for payment process and refunds for extra materials was smooth couldn’t have asked for more had the pleasure to meet the team behind the scene and that made the experience that extra special. My future buy and recommendations are these guys hands down.

Our Response

Hi Imran

WHAT A REVIEW! Thank you so much for such a detailed review

We really appreciate you taking the time to do this for us. Reviews like this are some of the most important things for us to grow as a business. We pride ourselves on offering the highest level of customer service and it was a pleasure to meet you and to have dealt with your order

I will pass this review onto Helen and Andy too. Anything you need in the future you know where we are !

Thank you
Marcus Kallmeier
Director
Pro Tek Flooring

Frank Severn
February 22, 2026 via Trustpilot
★★★★★

free samples
looks good quality

Our Response

Hi Frank

Thank you for the 5* review

If you need any help slecting your perfect product please let us know.

Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD

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