Michael Hall
January 7, 2026 via Trustpilot
★★★★★

Good communication and my order was well packaged. Delivery driver was helpful and polite

Our Response

Hi Michael

Thank you for the 5* Review. I will pass this onto the delivery department.

Thank you

Marcus Kallmeier
Director
Pro Tek Flooring LTD

Peter C
December 23, 2025 via Trustpilot
★★★★★

Excellent customer service, delivery arrived as promised, packing was superb, quality of flooring exceptional.
Couldn’t recommend this company more highly.
Thank you.

Our Response

Hi Peter

Thank you for taking the time to leave such a good review!

We are so happy that everything went so smoothly for you. I will pass this review onto the sales team as they will be delighted.

If you need any help in the future with any more orders do not hesitate to contact us

Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD

Mr Terry Morphet
December 21, 2025 via Trustpilot
★★★★★

great and fast good back up service .

Our Response

Hi Terry

Thank you for the 5 *

Marcus Kallmeier
Director
Pro Tek Flooring LTD

Kenny McIntosh
December 16, 2025 via Trustpilot
★★★★★

I can't recommend Pro-tek Flooring enough! From the very start, the process was smooth and hassle-free. They offer a fantastic selection of colours, making it easy to find the perfect match for our home. The 3D room visual aid was simply incredible — it really helped us visualize how the finished floor would look, saving us time and uncertainty. The samples provided were a great help in making our decision.
Delivery was lightning-fast. Despite being in Scotland, our flooring arrived in just 3 days! What impressed me even more was that Pro-tek personally called to confirm our delivery date and ensure we were happy with the arrangements — outstanding customer service.
Ordering was quick and straightforward. A simple phone call to check stock availability was all it took, and the staff member was incredibly helpful and friendly.
Once the flooring was installed, it looked absolutely stunning. My wife is over the moon with the result! The Herringbone style is eye-catching and adds a touch of elegance to our home. The Unclick system is easy to use, although having the proper tools makes installation even smoother.
Overall, Pro-tek Flooring has exceeded our expectations. Their quality, service, and attention to detail are second to none. I’ll definitely be coming back for future projects — highly recommended!

Our Response

Hi Kenny

What a review !

Thank you so much for taking the time to leave such a fantastic detailed review. We really do appreciate all the feedback and im so glad that every part of the sample to order process was so easy for you

We would love to see some of the finished work if you would be happy to email it through to us and we look forward to having the pleasure of dealing with you on any orders you may have in the future

Thank you again we really appreciate it

Marcus Kallmeier
Director
Pro Tek Flooring LTD

John D
December 11, 2025 via Trustpilot
★★★★★

Very pleased with the flooring fairly easy to install
and very good customer service

Our Response

Hi John

Thank you for the 5 * reviews , i am glad that you are happy with the product and i will pass this review onto the sales team !

Thank you

Marcus Kallmeier
Director
Pro Tek Flooring LTD

Quraitulain
December 11, 2025 via Trustpilot
★★★★★

Very good samples. I will be requesting this company to assess our floors for replacement with pro tek.

Our Response

Hi Quraitulain

Thank you for the review , we look forward to dealing with your order for you in the near future

Marcus Kallmeier
Director
Pro Tek Flooring LTD

Glenn Gough
December 9, 2025 via Trustpilot
★★★★★

Very helpful and friendly service.

Our Response

Hi Glenn

Thank you for the 5* Review

We are glad that you are happy with the service and hope to deal with you again in the future

Marcus Kallmeier
Director
Pro Tek Flooring LTD

#PUGSQUAD
November 24, 2025 via Trustpilot
★★★☆☆

Lovely flooring, good quality. Fast sample delivery and subsequent flooring delivery. However it is very difficult to lay the herringbone flooring. We are DIY ers but my husband used to be a joiner, and we are struggling, it is taking a long time!

Our Response

Hi

Thank you for taking the time to leave us a review

I am glad that you like the quality of the flooring and that everything went smoothly.

Im sorry to hear that you had issues with the flooring and we would be happy to give any assistance if we can 🙂

Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD

Claire
November 22, 2025 via Trustpilot
★★★★★

Beautiful LVT
Chartwell stone
Herringbone design
Great company quality product
Looks amazing

Our Response

Hi Claire

What a review !

Thank you for taking the time and we are really glad you love everything !

Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD

Penny
November 22, 2025 via Trustpilot
★★★★★

Quick delivery, very friendly delivery man, although delivery cost for 2 packs is very expensive!

Our Response

Hi Penny

Thank you for the 5* review , we are so sorry about the delivery cost , we have seen a number of increases this year from the couriers and the cost we charge is simply what they charge to us with nothing extra added on.

Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD

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