Lisa McConnell
September 17, 2025 via Trustpilot
★★★★★

Quick delivery, a pack was slightly damaged during transport but a replacement was sent out the very next day. Fantastic service.

Our Response

Hi Lisa

Thank you for leaving us a 5* Review

We really appreciate all the feedback

Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD

Lin Dunn-curtis
September 11, 2025 via Trustpilot
★★★★★

This flooring is easy to lay, though I did get someone to do it for me.
Hard wearing, great colour, and looks fantastic.

Our Response

Hi Lin

We are so glad to hear that you are happy with your purchase !

We would love to see some photos of your finsihed project to showcase on the website.

If you are happy to share them with us please send them to info@protekflooring.co.uk with your instagram handle if you have one and we will tag and share.

Thank you again
Marcus Kallmeier
Director
Pro Tek Flooring LTD

Rosie Shanklyn
September 11, 2025 via Trustpilot
★★★★★

Samples arrived swiftly, follow up good..

Our Response

Hi Rosie

Thank you for the 5*.

If you need any help in the future please do not hesitate to contact us on the email or number below.

020 3917 5550
Info@protekflooring.co.uk

Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD

Mx Robert Burns
September 9, 2025 via Trustpilot
★★★★★

Good Customer Service, knowledgeable Technical support and next day sample of flooring sent.

Our Response

Hi Mr Burns

Thank you for taking the time to leave us a great 5* review.

I will be sure to pass the information about you exprience onto the sales and technical support teams.

Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD

Susan Davie
August 26, 2025 via Trustpilot
★★★★★

Samples arrived quickly and well packaged. Good follow-up without being too pushy.

Our Response

Hi Susan

Thank you for the 5*

I am happy that the sales team were of assistance to you. We do understand that this desicion can take a while and were more than happy to take the time to assist you in ensuring you make the best choice for you.

Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD

n/a Huiling
August 22, 2025 via Trustpilot
★★★★★

Very quick delivery and good size of samples.

Our Response

Hi

Thank you for the review

We pride ourselves on the quick turnaround of the samples as well as being able to offer some of the largest flooring samples in the UK

Please let us know if you need any help when ordering your flooring

Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD

Andrew Coveney
August 20, 2025 via Google
★★★★★

Great experience from start to finish. Couldn't be more helpful. Sent thru samples, helped load the car on pick up and happy to credit note when we ordered a bit too much. Product great, service even better. Great stuff Marcus, Stef and team. A

Martin
August 20, 2025 via Trustpilot
★★★★☆

I bought vinyl flooring from Pro Tek to cover the ground floor of my house.

What I liked:
-Pro Tek offers a helpful feature to send samples on request, making it easier to choose the right flooring.
-Ordering was easy, with plenty of information about the range they offer.
-They accept a reasonable amount of leftover material for return, as long as it is undamaged and unopened.

What I didn’t like:
-The company didn’t have my choice in stock. I was assured it would be available by [date X], but it wasn’t, forcing me to choose another product due to the time constraint.
-The refund process was a bit slow and required several reminders from my side.

Overall: A solid, durable product at an affordable price. I’ve had no issues with the vinyl flooring after a year of use.

Our Response

Hi Martin

Thank you for the review and or going into a full depth explanation of your experience

We are sorry that we didnt acheive the 5* with you , in terms of the date we do try and get this as accurate to the landing date as possible for the prodcut but sometimes due to shipping delays this does become beyond our control.

I am happy that a year down the lne you are still enjoying your flooring and we hope you enjoy many more years

Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD

Nicola Jean
August 20, 2025 via Trustpilot
★★★★★

Great help and customer service before and after purchase. Great product, the herringbone has been down for nearly a year now in the hall and kitchen diner. Easy to keep clean (follow product guidance for cleaning) and we have a large dog/children - so far it’s great!

Our Response

Hi Nicola

Thank you for taking the time to leave such a great review

It is nice to see a review from someone who has haid thier flooring laid down for a significant period of time

We hope that you enjoy many more years of the flooring and if you ever decide you need a change in decor you know where we are !

Thank you again
Marcus Kallmeier
Director
Pro Tek Flooring LTD

Mr matt tomlinson
August 9, 2025 via Trustpilot
★★★★☆

Ordered some medium oak caulking and it was delivered as per the tracking information. P&p was a bit sneakily added, the caulking was about £9 and the delivery was £10! My own fault I know but the delivery charge wasn't very noticeable or I'd have chose a lower priced delivery option.

Our Response

Hi Matt

Thank you for taking the time to leave us a review. I am glad that the product was exactly what you needed and the colour match was great !

I am sorry that you arenot entirely happy with the delivery charge or the way it is displayed. With the delivery charges we only pass on the charge that the courier gives to us however i will take your advice on board and look to make this more noticeable at checkout

Thank you again for taking the time to leave us the review.

Marcus Kallmeier
Director
Pro Tek Flooring LTD

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