Reviews

Great experience from start to finish. Couldn't be more helpful. Sent thru samples, helped load the car on pick up and happy to credit note when we ordered a bit too much. Product great, service even better. Great stuff Marcus, Stef and team. A

I bought vinyl flooring from Pro Tek to cover the ground floor of my house.

What I liked:
-Pro Tek offers a helpful feature to send samples on request, making it easier to choose the right flooring.
-Ordering was easy, with plenty of information about the range they offer.
-They accept a reasonable amount of leftover material for return, as long as it is undamaged and unopened.

What I didn’t like:
-The company didn’t have my choice in stock. I was assured it would be available by [date X], but it wasn’t, forcing me to choose another product due to the time constraint.
-The refund process was a bit slow and required several reminders from my side.

Overall: A solid, durable product at an affordable price. I’ve had no issues with the vinyl flooring after a year of use.

Great help and customer service before and after purchase. Great product, the herringbone has been down for nearly a year now in the hall and kitchen diner. Easy to keep clean (follow product guidance for cleaning) and we have a large dog/children - so far it’s great!

Ordered some medium oak caulking and it was delivered as per the tracking information. P&p was a bit sneakily added, the caulking was about £9 and the delivery was £10! My own fault I know but the delivery charge wasn't very noticeable or I'd have chose a lower priced delivery option.

Samples were sent very quickly. They look good quality. Haven't made a final decision yet. But thanks for your quick service.

Very quick to respond to my queries and samples arrived quickly too. The wide plank luxury vinyl looks really good. Also interested in herringbone. I put the samples in a bucket for two days and the Pro Tek was totally fine (as we're my quick step and evro samples). The chkarndean and Amico glue down version all curled up. On my scratch test the pro Tek was as good as the others. The samples from here and other companies did all scratch, but applied some heat and was able to smooth back down fairly well. Cost is alot less than others but the quality seems right up there to me. Not laid floor yet as still looking at best solution after being flooded by a burst pipe.

Fantastic customer service. As soon as I placed my order Pro-tek contacted me about delivery and arranged a day that suited me. The quality of the flooring is excellent. Will be using this company again for future purchases.

Ordered samples which came really quickly. They look great quality with a lovely thick underlay too. Will be ordering Hursk Oak in the super long plank!

Ordered some samples and we are very happy with them 😊the delivery was fast and it was helpful to get a variety of different sizes and colours.

Great product. Good quick delivery and sales team are excellent on the phone or via email, thanks again.