We have had amazing service from dealing with the Pro-Tek team, and in particular, Stefan, directly. We were extremely frustrated when a retailer in Purley Way let us down and told us a product ordered weeks before was out of stock the day before it was due to be delivered. Eventually I connected with Stefan (through no help of the original retailer) and he told me to leave it with him and he would sort it for us. This is bearing in mind that no other retailers in England seemed to have any of our product physically in stock and we needed it within a few days because our installation had been booked in. Within an hour or so, Stefan had managed to find some stock for us and it was delivered the next day at no extra cost (ie the same price we paid the original retailer while it was on sale). To say we were impressed is a massive understatement. An incredibly stressful situation was resolved for us in a smooth manner and this sort of service quality is really unheard of to be honest. Pro-tek should be proud to have such capable and efficient staff members as part of its team!
Great quality flooring excellent quality and the click...
Great quality flooring excellent quality and the click system is great
Had a good first experience with the company...
Had a good first experience with the company delivering flooring and wet wall. Due to such good experience ordered more wet wall, only for the wet wall to take more...
I just wanted to share my experience with...
I just wanted to share my experience with the service I recently received @Protek, Purley Way . The manager, Joseph, was incredibly helpful in answering all of my queries regarding...
I used this company for the first time...
I used this company for the first time and will definitely use again. I bought several boxes of Luxury Vinyl Flooring which were brilliant quality for a competitive price. Unfortunately...
Quick & easy to get a sample
Quick & easy to get a sample
Beautiful products and reputable company.
Beautiful products and reputable company.
Did like the panels, they are solid just...
Did like the panels, they are solid just need a light colour my bathroom is very small.
Rapid delivery, great product
Rapid delivery, great product
Great service. Very helpful.
Great service. Very helpful.
Great quality product delivered as specified
Great quality product delivered as specified
Samples were brilliant and the customer has decided...
Samples were brilliant and the customer has decided to go ahead and order the flooring
Haven't put down my flooring yet but customer...
Haven't put down my flooring yet but customer service has been great. Free samples arrive quickly, made a purchase shortly after, delivery time is usually 3 days I got my...
I have used many types of LVT. This...
I have used many types of LVT. This is superb. Great look and quality. Will buy again for my next room.
Excellent product sample, really good quality. Still making...
Excellent product sample, really good quality. Still making our minds up on best match for us.
Very good communication and follow up Thanks 👍
Very good communication and follow up Thanks 👍
Only ordered samples to date but the quality...
Only ordered samples to date but the quality is excellent and I will be ordering in the near future.
From the piece sent out I bought 8...
From the piece sent out I bought 8 boxes and it was best laminate I have ever laid
Quick delivery on a pallet and wheeled directly...
Quick delivery on a pallet and wheeled directly into storage. Well packaged and as described/expected.
Helpful technical advice, prompt delivery and good follow...
Helpful technical advice, prompt delivery and good follow up.
Promt service
Promt service
At Pro-Tek™, we pride ourselves on delivering premium flooring solutions alongside exceptional customer service. We understand that choosing the perfect floor for your home or commercial project is a significant decision, which is why we believe in letting our customers’ experiences speak for themselves.
Genuine Pro-Tek™ Reviews
Below you will find a collection of genuine Pro-Tek™ reviews gathered directly from verified buyers via Trustpilot and Google. From the ease of our ordering process and the helpfulness of our free samples to the final, flawless installation of our luxury vinyl click flooring, you can read firsthand accounts of what it is like to transform a space with our products.
Quality You Can Trust
We are incredibly proud to maintain an ‘Excellent’ rating across hundreds of independent reviews. Whether you are a homeowner embarking on a DIY renovation or a trade professional managing a large-scale development, our dedicated team is committed to providing a seamless experience from start to finish. Read through the feedback below to see why so many customers trust us for their hard-wearing, 100% waterproof flooring needs.
Great range of real wood, laminate and vinyl flooring at sensible prices