High quality, professional customer service!
Rapid delivery, great product Great service. Very helpful. Great quality product delivered as specified Samples were brilliant and the customer has decided to go ahead and order the flooring Haven't put down my flooring yet but customer service has been great. Free samples arrive quickly, made a purchase shortly after, delivery time is usually 3 days I got my... I have used many types of LVT. This is superb. Great look and quality. Will buy again for my next room. Excellent product sample, really good quality. Still making our minds up on best match for us. Very good communication and follow up Thanks 👍 Only ordered samples to date but the quality is excellent and I will be ordering in the near future. From the piece sent out I bought 8 boxes and it was best laminate I have ever laid Quick delivery on a pallet and wheeled directly into storage. Well packaged and as described/expected. Helpful technical advice, prompt delivery and good follow up. Promt service Being able to order samples on 2 occasions has helped us get a truer indication of the colour and tone of each product as just seeing them online doesn’t give... Easy order, Good Delivery company , easy to deal with , samples free and no issues. ***** Samples really helpful. And free postage too!!! Fast and efficient service Superb experience from start to finish. Friendly and helpful customer service from Stefan. High quality product (we opted for the Hever Oak LVT). Best quality I could find on the... Ordered some LVT samples. Arrived quickly. Very happy with their service on the samples, which makes deciding whether the LVT is right for your room so much easier. Sample quickly dispatched. Excellent quality flooringRapid delivery, great product
Great service. Very helpful.
Great quality product delivered as specified
Samples were brilliant and the customer has decided...
Haven't put down my flooring yet but customer...
I have used many types of LVT. This...
Excellent product sample, really good quality. Still making...
Very good communication and follow up Thanks 👍
Only ordered samples to date but the quality...
From the piece sent out I bought 8...
Quick delivery on a pallet and wheeled directly...
Helpful technical advice, prompt delivery and good follow...
Promt service
Being able to order samples on 2 occasions...
Easy order, Good Delivery company , easy to...
Samples really helpful. And free postage too!!!
Fast and efficient service
Superb experience from start to finish. Friendly and...
Ordered some LVT samples. Arrived quickly. Very happy...
Sample quickly dispatched. Excellent quality flooring
At Pro-Tek™, we pride ourselves on delivering premium flooring solutions alongside exceptional customer service. We understand that choosing the perfect floor for your home or commercial project is a significant decision, which is why we believe in letting our customers’ experiences speak for themselves.
Genuine Pro-Tek™ Reviews
Below you will find a collection of genuine Pro-Tek™ reviews gathered directly from verified buyers via Trustpilot and Google. From the ease of our ordering process and the helpfulness of our free samples to the final, flawless installation of our luxury vinyl click flooring, you can read firsthand accounts of what it is like to transform a space with our products.
Quality You Can Trust
We are incredibly proud to maintain an ‘Excellent’ rating across hundreds of independent reviews. Whether you are a homeowner embarking on a DIY renovation or a trade professional managing a large-scale development, our dedicated team is committed to providing a seamless experience from start to finish. Read through the feedback below to see why so many customers trust us for their hard-wearing, 100% waterproof flooring needs.
I rarely write reviews but I am really impressed with Pro-Tek. Amazing choice of high quality products and more than anything, professional, helpful service especially from Stefan, who is extremely knowledgeable in his field and shared plenty of great ideas that we are now keen to install. Highly recommended place!
I have installed this throughout my house. Fantastic product and would highly recommend. Doesn't scratch, easy to clean (I use a steam mop) and water resistent...One very happy customer.
We have had amazing service from dealing with the Pro-Tek team, and in particular, Stefan, directly. We were extremely frustrated when a retailer in Purley Way let us down and told us a product ordered weeks before was out of stock the day before it was due to be delivered. Eventually I connected with Stefan (through no help of the original retailer) and he told me to leave it with him and he would sort it for us. This is bearing in mind that no other retailers in England seemed to have any of our product physically in stock and we needed it within a few days because our installation had been booked in. Within an hour or so, Stefan had managed to find some stock for us and it was delivered the next day at no extra cost (ie the same price we paid the original retailer while it was on sale). To say we were impressed is a massive understatement. An incredibly stressful situation was resolved for us in a smooth manner and this sort of service quality is really unheard of to be honest. Pro-tek should be proud to have such capable and efficient staff members as part of its team!
Great range of real wood, laminate and vinyl flooring at sensible prices