Free standard UK delivery on orders over £500 excluding VAT
The samples arrived quickly and the spc wall panels are amazing quality with great guarantees. Perfect for our project and at last we have found a company that does 2800mm...
Fantastic service... Pro-Tek expedited an order for me and then escalated with the courier when it looked like it would not arrive in time. Thankfully it did arrive and I...
Always great service and communication within the hour advising of delivery day, I have laid lots of pro-tek flooring and always a pleasure to fit.
Very nice samples, delivered quickly. I am still making my mind up but will be ordering soon.
Exceptionally impressed with the speediness of delivery and the free sample service. Have been looking for a 'believable' tile with grout product and, as picky as I am, I cannot...
Fast delivery in samples, lovely product. Will be ordering soon
Pro Tek was very helpful and sent me samples before I ordered, which was great because it's hard to judge the quality and colour from the website. I even put...
Ordering. Sample process we easy . A descent sample size . Fast postage
Great quality flooring excellent quality and the click system is great
Had a good first experience with the company delivering flooring and wet wall. Due to such good experience ordered more wet wall, only for the wet wall to take more...
I just wanted to share my experience with the service I recently received @Protek, Purley Way . The manager, Joseph, was incredibly helpful in answering all of my queries regarding...
I used this company for the first time and will definitely use again. I bought several boxes of Luxury Vinyl Flooring which were brilliant quality for a competitive price. Unfortunately...
Quick & easy to get a sample
Beautiful products and reputable company.
Did like the panels, they are solid just need a light colour my bathroom is very small.
Rapid delivery, great product
Great service. Very helpful.
Great quality product delivered as specified
Samples were brilliant and the customer has decided to go ahead and order the flooring
Haven't put down my flooring yet but customer service has been great. Free samples arrive quickly, made a purchase shortly after, delivery time is usually 3 days I got my...
At Pro-Tek™, we pride ourselves on delivering premium flooring solutions alongside exceptional customer service. We understand that choosing the perfect floor for your home or commercial project is a significant decision, which is why we believe in letting our customers’ experiences speak for themselves.
Below you will find a collection of genuine Pro-Tek™ reviews gathered directly from verified buyers via Trustpilot and Google. From the ease of our ordering process and the helpfulness of our free samples to the final, flawless installation of our luxury vinyl click flooring, you can read firsthand accounts of what it is like to transform a space with our products.
We are incredibly proud to maintain an ‘Excellent’ rating across hundreds of independent reviews. Whether you are a homeowner embarking on a DIY renovation or a trade professional managing a large-scale development, our dedicated team is committed to providing a seamless experience from start to finish. Read through the feedback below to see why so many customers trust us for their hard-wearing, 100% waterproof flooring needs.
Prompt delivery of samples with exactly what I was looking for.
Hi Ingrid
Thank you for your review we really appreciate it , please let us know if you require any assistance when you are ready to order
Thank you
Marcus
Pro Tek Flooring LTD
Ordered some samples to sort out best colour. Came quickly and ordering them was very easy. Just waiting fitter to work out what we need and I will be placing an order.
Hi Paul
Really happy to hear that you are happy with the service and the samples.
Please dont hesitate to give us a call if you need any help before placing your order
Thank you
Marcus
Pro Tek Flooring LTD
Great service! Wanted to place an order online, but called instead due to delivery pricing. Ordering over the phone was straightforward and handled in a very efficient manner. Company representative was helpful and polite, etc. Delivery is expensive but very quick - the flooring is very heavy and very well wrapped/protected (explains the delivery cost). I haven't put the flooring in yet, but the samples were of much higher quality than anything you'd find in the DIY stores. I have another room to lay new flooring in and will definitely consider Pro-Tek first.
Hi Paul
Hope you are well
Thank you for your review we really appreciate it , i will make sure i pass on your feedback to the sales and warehouse department.
Please let me know if you need any assistance when it comes to laying the floor or any advice on the next area you are looking to have done
Thank you
Marcus
Pro Tek Flooring LTD
One of the best click vinyl I worked with, elastic, underlay attached to the board already, very easy to install and the click joints don't break easy. 20 years commercial warranty and reasonable price. What more would you want? Totally recommend this one!
Hi Daniel
What a great review thank you so much !
We would love to see the finished product and if you are happy will feature it on our upcoming customer gallery section
Please mail me any photos to marcus@protekflooring.co.uk
Thank you
Marcus
Pro Tek Flooring Ltd
I ordered the Richmond Oak for the downstairs. Delivery was on time and I also got a 10% reduction.
The flooring is lovely and everyone who has seen it says how nice it is. My daughter liked it so much she is going order the Lyme Oak.
Hi Christine
It is lovely to know that you are really happy with the flooring please send us finished photos through to info@protekflooring.co.uk if you are happy to 🙂
Please also let your daughter know if she has any queries we are more than happy to help
Marcus
Pro Tek Flooring LTD
The samples I ordered came through very quickly and clearly marked with all relevant information. When our floor fitter arrives on Wednesday we'll already have a good idea of what we're looking for.
Hi Duncan
Really happy to see you are happy with the service , if you have any technical questions that you need any assistance with or any stock queries we will be happy to help
Thank you
Marcus
Pro Tek Flooring LTD
Good choice of product
Free samples really helpful
Great customer service
Good support through ordering
Prompt Delivery
Excellent product at reasonable prices
Only negative was that there wasn’t delivery notification. It was lucky that I was at home when the delivery was made
Hi Glyndwr
Hope you are well , we really appreciate the 5* review and i will be sure to pass on all the relevant details to the team that dealt with your order
I apologise about the delivery notification , due to us having to use 3rd party courier services to enable us to ship to the UK it does limit us slightly.
We do always request that the driver call you 1 hour before prior to delivery to ensure that you are home to recieve the delivery and again i apologise that this has not happened
Please let us know if you need any further assistance with anything else and me or the team will be happy to help
Thank you
Marcus
Pro Tek Flooring LTD
Very helpful staff.
I have bought this type of flooring and love it.
Now I want to get some new one and the lovely Helen helped me through the process.
Hi Silvia
Thank you so much for the review , I’m glad that the process was easy for you !
I will be sure to pass your kind words onto Helen
Thank you
Marcus
Pro tek flooring ltd
Excellent samples and will be definitely using
Hi Milan
Thank you for your review , we look forward to receiving your order and seeing your finished project
Thank you
Marcus
Pro Tek Flooring LTD
Samples ordered arrived within couple of days. Good quality and clear pricing
Hi Kathy
Thank you for taking the time to leave us a nice review
Please dont hesitate to email me if you have any questions moving forward on marcus@protekflooring.co.uk
Thank you
Marcus
Pro Tek Flooring LTD
