At Pro-Tek™, we pride ourselves on delivering premium flooring solutions alongside exceptional customer service. We understand that choosing the perfect floor for your home or commercial project is a significant decision, which is why we believe in letting our customers’ experiences speak for themselves.

Genuine Pro-Tek™ Reviews

Below you will find a collection of genuine Pro-Tek™ reviews gathered directly from verified buyers via Trustpilot and Google. From the ease of our ordering process and the helpfulness of our free samples to the final, flawless installation of our luxury vinyl click flooring, you can read firsthand accounts of what it is like to transform a space with our products.

Quality You Can Trust

We are incredibly proud to maintain an ‘Excellent’ rating across hundreds of independent reviews. Whether you are a homeowner embarking on a DIY renovation or a trade professional managing a large-scale development, our dedicated team is committed to providing a seamless experience from start to finish. Read through the feedback below to see why so many customers trust us for their hard-wearing, 100% waterproof flooring needs.

Ben
January 23, 2026 via Trustpilot
★★★★☆

Pleased with the product, but disappointed with the delivery. It seems standard practice to be given a delivery time slot these days, but ProTek could only confirm sometime between 09:00-18:00. Would've given 5 star but for the inconvenient delivery.

Our Response

Hi Ben

Thank you for the review

We do understand the frustration when it comes to delivery times. As a rule with the courier services it is classed as an all day call between 8am and 6pm as standard. On every order we make a large request that the customer be called 1 hour prior to delivery so that you are not waiting around all day and i am very sorry that this did not happen.

We would love to be able to do all delivereies ourselves rather than use the courier however to reach all of the UK this is something we have to do

Thank you for basing the 4* off the service and the product itself and again i am sorry about the long wait times for the flooring

Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD

shirlee beggs
January 22, 2026 via Trustpilot
★★★★★

I ordered two free samples. They arrived quickly and well packaged without going overboard. Very quick and product is of good quality.

Our Response

Hi Shirlee

Thank you for the review.

Please let us know if you need any assistance when it comes to ordering the flooring and we will be happy to help.

Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD

Fiona Boyd
January 21, 2026 via Trustpilot
★★★★★

We have used their flooring in 3 houses and we are delighted with the quality of them . About to buy for 2 more houses

Our Response

Hi Fiona

This is exactly what we love to see!

Thank you for coming back time and time again we look forward to many more projects with you in the future

Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD

Julie Browne
January 20, 2026 via Trustpilot
★★★★★

Great customer service and delivery. Amazing quality flooring. Couldn't be happier.

Our Response

Hi Julie

Thank you so much ! , Were so happy each stage was great and that you love the flooring.

We would love to see the finished project when you are done.

Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD

Jane Fitzpatrick
January 20, 2026 via Trustpilot
★★★★★

Good quality samples, speedy delivery

Our Response

Hi Jane

Thank you for the great review

Please let us know if you need any assistance when the time comes to order 🙂

Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD

Anna Kohvanova
January 13, 2026 via Trustpilot
★★★★★

I've ordered samples and they arrived next day, happy with quality and prompt service

Our Response

Hi Anna

Thank you for taking the time to leave us a review we really appreciate it.

Please let us know if you need any assistance when placing your order or if you have any questions about the product.

Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD

Michael Hall
January 7, 2026 via Trustpilot
★★★★★

Good communication and my order was well packaged. Delivery driver was helpful and polite

Our Response

Hi Michael

Thank you for the 5* Review. I will pass this onto the delivery department.

Thank you

Marcus Kallmeier
Director
Pro Tek Flooring LTD

Peter C
December 23, 2025 via Trustpilot
★★★★★

Excellent customer service, delivery arrived as promised, packing was superb, quality of flooring exceptional.
Couldn’t recommend this company more highly.
Thank you.

Our Response

Hi Peter

Thank you for taking the time to leave such a good review!

We are so happy that everything went so smoothly for you. I will pass this review onto the sales team as they will be delighted.

If you need any help in the future with any more orders do not hesitate to contact us

Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD

Mr Terry Morphet
December 21, 2025 via Trustpilot
★★★★★

great and fast good back up service .

Our Response

Hi Terry

Thank you for the 5 *

Marcus Kallmeier
Director
Pro Tek Flooring LTD

Kenny McIntosh
December 16, 2025 via Trustpilot
★★★★★

I can't recommend Pro-tek Flooring enough! From the very start, the process was smooth and hassle-free. They offer a fantastic selection of colours, making it easy to find the perfect match for our home. The 3D room visual aid was simply incredible — it really helped us visualize how the finished floor would look, saving us time and uncertainty. The samples provided were a great help in making our decision.
Delivery was lightning-fast. Despite being in Scotland, our flooring arrived in just 3 days! What impressed me even more was that Pro-tek personally called to confirm our delivery date and ensure we were happy with the arrangements — outstanding customer service.
Ordering was quick and straightforward. A simple phone call to check stock availability was all it took, and the staff member was incredibly helpful and friendly.
Once the flooring was installed, it looked absolutely stunning. My wife is over the moon with the result! The Herringbone style is eye-catching and adds a touch of elegance to our home. The Unclick system is easy to use, although having the proper tools makes installation even smoother.
Overall, Pro-tek Flooring has exceeded our expectations. Their quality, service, and attention to detail are second to none. I’ll definitely be coming back for future projects — highly recommended!

Our Response

Hi Kenny

What a review !

Thank you so much for taking the time to leave such a fantastic detailed review. We really do appreciate all the feedback and im so glad that every part of the sample to order process was so easy for you

We would love to see some of the finished work if you would be happy to email it through to us and we look forward to having the pleasure of dealing with you on any orders you may have in the future

Thank you again we really appreciate it

Marcus Kallmeier
Director
Pro Tek Flooring LTD

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