At Pro-Tek™, we pride ourselves on delivering premium flooring solutions alongside exceptional customer service. We understand that choosing the perfect floor for your home or commercial project is a significant decision, which is why we believe in letting our customers’ experiences speak for themselves.

Genuine Pro-Tek™ Reviews

Below you will find a collection of genuine Pro-Tek™ reviews gathered directly from verified buyers via Trustpilot and Google. From the ease of our ordering process and the helpfulness of our free samples to the final, flawless installation of our luxury vinyl click flooring, you can read firsthand accounts of what it is like to transform a space with our products.

Quality You Can Trust

We are incredibly proud to maintain an ‘Excellent’ rating across hundreds of independent reviews. Whether you are a homeowner embarking on a DIY renovation or a trade professional managing a large-scale development, our dedicated team is committed to providing a seamless experience from start to finish. Read through the feedback below to see why so many customers trust us for their hard-wearing, 100% waterproof flooring needs.

Mr Terry Morphet
December 21, 2025 via Trustpilot
★★★★★

great and fast good back up service .

Our Response

Hi Terry

Thank you for the 5 *

Marcus Kallmeier
Director
Pro Tek Flooring LTD

Kenny McIntosh
December 16, 2025 via Trustpilot
★★★★★

I can't recommend Pro-tek Flooring enough! From the very start, the process was smooth and hassle-free. They offer a fantastic selection of colours, making it easy to find the perfect match for our home. The 3D room visual aid was simply incredible — it really helped us visualize how the finished floor would look, saving us time and uncertainty. The samples provided were a great help in making our decision.
Delivery was lightning-fast. Despite being in Scotland, our flooring arrived in just 3 days! What impressed me even more was that Pro-tek personally called to confirm our delivery date and ensure we were happy with the arrangements — outstanding customer service.
Ordering was quick and straightforward. A simple phone call to check stock availability was all it took, and the staff member was incredibly helpful and friendly.
Once the flooring was installed, it looked absolutely stunning. My wife is over the moon with the result! The Herringbone style is eye-catching and adds a touch of elegance to our home. The Unclick system is easy to use, although having the proper tools makes installation even smoother.
Overall, Pro-tek Flooring has exceeded our expectations. Their quality, service, and attention to detail are second to none. I’ll definitely be coming back for future projects — highly recommended!

Our Response

Hi Kenny

What a review !

Thank you so much for taking the time to leave such a fantastic detailed review. We really do appreciate all the feedback and im so glad that every part of the sample to order process was so easy for you

We would love to see some of the finished work if you would be happy to email it through to us and we look forward to having the pleasure of dealing with you on any orders you may have in the future

Thank you again we really appreciate it

Marcus Kallmeier
Director
Pro Tek Flooring LTD

John D
December 11, 2025 via Trustpilot
★★★★★

Very pleased with the flooring fairly easy to install
and very good customer service

Our Response

Hi John

Thank you for the 5 * reviews , i am glad that you are happy with the product and i will pass this review onto the sales team !

Thank you

Marcus Kallmeier
Director
Pro Tek Flooring LTD

Quraitulain
December 11, 2025 via Trustpilot
★★★★★

Very good samples. I will be requesting this company to assess our floors for replacement with pro tek.

Our Response

Hi Quraitulain

Thank you for the review , we look forward to dealing with your order for you in the near future

Marcus Kallmeier
Director
Pro Tek Flooring LTD

Glenn Gough
December 9, 2025 via Trustpilot
★★★★★

Very helpful and friendly service.

Our Response

Hi Glenn

Thank you for the 5* Review

We are glad that you are happy with the service and hope to deal with you again in the future

Marcus Kallmeier
Director
Pro Tek Flooring LTD

#PUGSQUAD
November 24, 2025 via Trustpilot
★★★☆☆

Lovely flooring, good quality. Fast sample delivery and subsequent flooring delivery. However it is very difficult to lay the herringbone flooring. We are DIY ers but my husband used to be a joiner, and we are struggling, it is taking a long time!

Our Response

Hi

Thank you for taking the time to leave us a review

I am glad that you like the quality of the flooring and that everything went smoothly.

Im sorry to hear that you had issues with the flooring and we would be happy to give any assistance if we can 🙂

Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD

Claire
November 22, 2025 via Trustpilot
★★★★★

Beautiful LVT
Chartwell stone
Herringbone design
Great company quality product
Looks amazing

Our Response

Hi Claire

What a review !

Thank you for taking the time and we are really glad you love everything !

Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD

Penny
November 22, 2025 via Trustpilot
★★★★★

Quick delivery, very friendly delivery man, although delivery cost for 2 packs is very expensive!

Our Response

Hi Penny

Thank you for the 5* review , we are so sorry about the delivery cost , we have seen a number of increases this year from the couriers and the cost we charge is simply what they charge to us with nothing extra added on.

Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD

Martin Mcintosh’
November 21, 2025 via Trustpilot
★★★★★

I’m in the trade and find everything protek is great . Service always pleasant Andrews a gem and Helen always happy to chat 100% great products too and we deal with all spc products on today’s market

Our Response

Hi Martin

Thank you so much for being such a valued customer ! your ongoing business and support means so much to us and we hope that our relationship continues for years to come

Thank you

Marcus Kallmeier
Director
Pro Tek Flooring LTD

Sean
November 18, 2025 via Trustpilot
★★★★★

Excellent communication,as had to change delivery date at very short notice,staff very helpful and quick reply

Our Response

Hi Sean

Thank you for the great review !

Really happy we could accomodate and we look forward to more orders in the future

Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD

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