At Pro-Tek™, we pride ourselves on delivering premium flooring solutions alongside exceptional customer service. We understand that choosing the perfect floor for your home or commercial project is a significant decision, which is why we believe in letting our customers’ experiences speak for themselves.

Genuine Pro-Tek™ Reviews

Below you will find a collection of genuine Pro-Tek™ reviews gathered directly from verified buyers via Trustpilot and Google. From the ease of our ordering process and the helpfulness of our free samples to the final, flawless installation of our luxury vinyl click flooring, you can read firsthand accounts of what it is like to transform a space with our products.

Quality You Can Trust

We are incredibly proud to maintain an ‘Excellent’ rating across hundreds of independent reviews. Whether you are a homeowner embarking on a DIY renovation or a trade professional managing a large-scale development, our dedicated team is committed to providing a seamless experience from start to finish. Read through the feedback below to see why so many customers trust us for their hard-wearing, 100% waterproof flooring needs.

Jacky Malins
November 17, 2025 via Trustpilot
★★★★★

Fast delivery

Our Response

Hi Jacky

Thank you for the 5*

Marcus Kallmeier
Director
Pro Tek Flooring LTD

Mrs.Rochester
November 14, 2025 via Trustpilot
★★★★★

Great customer services. Bought the flooring as my friend and his son has bought it and very pleased with the results. We still have to lay it, very helpful on telephone, quick delivery, all there.

Our Response

Hi Mrs Rochester

Thank you for taking the time to leave us such a good review , we are really happy that the process was nice and easy for you. I will make sure i pass the review onto the sales and customer service teams.

Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD

Larry Mckechnie
November 11, 2025 via Trustpilot
★★★★★

Always a great experience

Our Response

Hi Larry

Thank you for the 5*

Its always a pleasure to deal with you too

Marcus Kallmeier
Director
Pro Tek Flooring LTD

P Johns
November 8, 2025 via Trustpilot
★★★★★

Efficient service

Our Response

Hi P Johns

Thank you for the 5* Review , we really appreciate it !

Marcus Kallmeier
Director
Pro Tek Flooring LTD

Miss Jadie Jackson
November 5, 2025 via Trustpilot
★★★★★

Good price with no hidden extras. Order was placed and within a couple of hours, someone had called me to arrange the delivery. A box and the product inside was damaged on arrival but one quick call to customer services and the box was replaced with no issues at all. The delivery man was very cheerful and friendly and dropped the pallet exactly where I needed it. Overall, fantastic service and I'm very pleased with the ease of everything from start to finish. Special mention to Helen for being so helpful and pleasant to speak to.

Our Response

Hi Miss Jackson

Wow ! What a review , Thank you so much for taking the time to leave such a detailed review we really appreciate it

I will be sure to pass this review onto all the relevant departments especially Helen as she will bbe over the moon seeing this.

Thank you again
Marcus Kallmeier
Director
Pro Tek Flooring LTD

Linda
November 2, 2025 via Trustpilot
★★★★★

The order arrived as stated. The delivery driver was friendly, helpful and polite.
Very straightforward ordering and a great selection of colours and patterns.

Our Response

Hi Linda

Thank you so much for the great review !

I will be sure to pass your kind words onto the delivery driver. I am really glad that you liked the products that we have to offer

Marcus Kallmeier
Director
Pro Tek Flooring LTD

Simon Simoudis
October 22, 2025 via Trustpilot
★★★★★

nicely cut samples delivered promptly

Our Response

Hi Simon

Thank you for the review

Please let us know when you are ready to order and we will be happy to help !

Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD

Vipul Khatri
October 21, 2025 via Trustpilot
★★★★★

Samples sent out really quickly, great quality product.

Our Response

Hi Vipul

Thank you for the 5*

We are glad you like the samples and will be happy to assist you when the time comes to palce your order.

Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD

KR
October 20, 2025 via Trustpilot
★★★★★

Amazing customer service - especially Helen. When I had ordered the wrong flooring she resolved this quickly and efficiently. Speedy delivery and quality product.

Our Response

Hi Kerry

I will be sure to pass your kind words onto Helen and the sales team

We always ensure that we are able to offer the highest level of customer service alongside a quality product.

If you have any more questions please do not hestitate to contact us

Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD

Claire
October 19, 2025 via Trustpilot
★★★★★

Great delivery. No issues
Lovely delivery man helped me put the heavy boxes in the shed
Joiner said ok to lay once he got going but tricky and long process compared to planks
Delighted with end result.
Not overly expensive for the quality!
Underlay not needed as plank is backed with a vinyl
No where to put photos? Shame

Our Response

Hi Claire

Thank you for the great review!

We would love to see some photos that we can showcase on the site and our socials.

Please can you email them to info@protekflooring.co.uk

Thank you

Marcus Kallmeier
Director
Pro Tek Flooring LTD

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