Superb experience from start to finish. Friendly and...
Superb experience from start to finish. Friendly and helpful customer service from Stefan. High quality product (we opted for the Hever Oak LVT). Best quality I could find on the...
Sian Holdridge, 3 days ago
via Trustpilot
Ordered some LVT samples. Arrived quickly. Very happy...
Ordered some LVT samples. Arrived quickly. Very happy with their service on the samples, which makes deciding whether the LVT is right for your room so much easier.
Good range of products, at different price levels....
Good range of products, at different price levels. Clear, well-laid out website. Free samples. Rapid customer response and free delivery. Would recommend to anyone who is looking for quality flooring!
Paul, 1 week ago
via Trustpilot
Protek was recommended by my son who has...
Protek was recommended by my son who has done his living room,hallway and kitchen dining room in herringbone. The quality is first class, from ordering to delivery was a quick...
Glen Bohannon, 1 week ago
via Google
as far as lvt goes, its the best...
as far as lvt goes, its the best quality i found. although i would not recommend click LVT in general. Unless you are starting with an empty room that you...
David Platel, 2 weeks ago
via Trustpilot
The quality of the product is outstanding. It...
The quality of the product is outstanding. It looks amazing and has a strong wood grain texture. The order process was simple. The communication regarding delivery was great and the...
Ben, 3 weeks ago
via Trustpilot
From start to finish the best experience so...
From start to finish the best experience so far, ordered 8.5mm pro tek dahlia latte flooring, at start was skeptical but believe me and rest assured your getting a bargain...
Imran Ali, 3 weeks ago
via Trustpilot
free samples looks good quality
free samples looks good quality
Frank Severn, 3 weeks ago
via Trustpilot
Used protek flooring For the last few jobs....
Used protek flooring For the last few jobs. Great quality flooring and really quick delivery secured on a pallet. No damage to any boxes. Highly recommended. ⭐️⭐️⭐️⭐️⭐️
Chris Jones, 1 month ago
via Trustpilot
Quick delivery,looks amazing,easy to lay
Quick delivery,looks amazing,easy to lay
Sean, 1 month ago
via Trustpilot
Excellent product delivered on time
Excellent product delivered on time
Charles Campbell, 1 month ago
via Trustpilot
I bought Lvp for my Landing around 4...
I bought Lvp for my Landing around 4 years ago and it still looks great. I'm very happy with the products of Pro Tek Flooring . I've ordered few samples...
NAMERAJ JADUNUNDON, 1 month ago
via Trustpilot
Great service and communication again from this company....
Great service and communication again from this company. Second lot of flooring purchased.
Nick fryer, 1 month ago
via Trustpilot
Prompt delivery of free samples. Good quality too....
Prompt delivery of free samples. Good quality too. Will be placing an order
Seonaidh, 1 month ago
via Trustpilot
Excellent flooring and quick delivery. Easy to install....
Excellent flooring and quick delivery. Easy to install. Nothing not to like about this product
Great service, very prompt. Ordered 3 free samples. Glad I did because it helped me decide
Our Response
Hi Debbie
Thank you for taking the time to leave such a great review!
We are glad the samples help , We ensure that we can send as large of a sample piece as possible to help make your desicion easier.
Thank you again
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Zhichao Zhang
July 12, 2025 via Trustpilot
★★★★★
Fast delivery and reliable goods
Our Response
Hi Zhichao
Thank you for the 5* review
We are really happy that everything went smoothly for you and you like the product.
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
John Clark
July 8, 2025 via Trustpilot
★★★★★
Very good flooring and good value will be ordering some in a couple of months
Our Response
Hi John
Thank you so much for the 5* review , we look forward to recieving your order , if you need any help with the ordering process please let me know !
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Daryl Cartwright
July 7, 2025 via Trustpilot
★★★★★
Only ordered some samples , but came super quick and free delivery, quality seemed good.
Our Response
Hi Daryl
Thank you for the review. Please let us know if you need any assistance when palcing your order , or if you have any technical questions we will be happy to help.
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Gail
July 6, 2025 via Trustpilot
★★★★☆
Very nice flooring. Builder's did mention bit hard to click together but looks lovely.
Our Response
Hi Gail
Thank you for the review , We are really glad you re happy with the end product and would to see some images to showcase on the website!
If you are happy to please email them through to info@protekflooring.co.uk
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
ChrisGibbons
July 6, 2025 via Trustpilot
★★★★★
Very prompt service.
Our Response
Hi Chris
Thank you so much for the 5* Review.
We look forward to seeing more orders from you in the future.
Thank you again.
Marcus Kallmeier
Director
Pro Tek Flooring LTD
kathry mettam
July 1, 2025 via Trustpilot
★★★★★
The quality of the tiles is brilliant. The samples came straight away and I will be ordering soon.
Our Response
Hi Kathryn
Thank you for taking the time to leave a great 5* review
We are really happy that you like the quality and look forward to recieving your order !
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
K G GROUP
June 30, 2025 via Trustpilot
★★★★★
Amazing customer service!
Our Response
Hi !
Thank you so much for the 5* review
We hope to see many more orders from you in the future 🙂
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Margaret Nash
June 28, 2025 via Trustpilot
★★★★★
UPDATE - following my review the company kindly contacted me. It appears that the courier was at fault. Pro tel immediately sent a replacement sample which arrived quickly so my review is now updated from 1 star to 5 stars. Excellent customer service!!
Sample was never received so I am unable to give a review.
Very disappointing really
Our Response
Updated Reply 15-07-2025
Hi Margaret , Firstly i want to say a big thank you for taking the time to come back and amend the review , the difference it makes to us is huge so we really appreciate it .
I will pass your kinds words about the service onto the sales team. If you need any assistance when placing your order or for any technical advice do not hesitate to give us a call on 020 3917 5550
Thank you again
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Hi Maragret
I am really sorry that you did not recieve your samples , as you can see from the other reviews we take pride on sending out XL samples on a really fast turnaround , it is very dissapointing that another service has let you down .
I have arranged for another set of samples to come to you using a different courier service and feel free to email me directly on marcus@protekflooring.co.uk if you need any assistance
All our samples are sent out on a royal mail 1st class 24 hour service daily so i will be sure to raise a complaint with our collections team
Thank you and i really do apologise again
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Amanda Martin
June 28, 2025 via Trustpilot
★★★★★
Pro Tek Flooring LTD provided an outstanding experience from start to finish (order #36210). Their communication was timely and professional throughout, and the samples were delivered impressively prompt. The herringbone LVT samples were of very good quality — even though the shades didn’t quite match what we were looking for, we were thoroughly impressed with the level of service. Thank you!
Our Response
Hi Amanda
We really do appreiciate you taking the time to leave us a review even though you did not purchase. It really does go a long way so thank you very much
If you do require any other sampling moving forward please let me know and i will be happy to assist you
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD