Free standard UK delivery on orders over £500 excluding VAT
Always a great experience
Efficient service
Good price with no hidden extras. Order was placed and within a couple of hours, someone had called me to arrange the delivery. A box and the product inside was...
The order arrived as stated. The delivery driver was friendly, helpful and polite. Very straightforward ordering and a great selection of colours and patterns.
nicely cut samples delivered promptly
Samples sent out really quickly, great quality product.
Amazing customer service - especially Helen. When I had ordered the wrong flooring she resolved this quickly and efficiently. Speedy delivery and quality product.
Great delivery. No issues Lovely delivery man helped me put the heavy boxes in the shed Joiner said ok to lay once he got going but tricky and long process...
Very pleased with prompt response and delivery, shall defiantly place an order when Iv decided on which finish.
Vagina chroniacals
There flooring is amazing, the quality is out standing, just a bit out of my price range, which is pitty, if you can afford there flooring there is nothing else...
Quick delivery,although expensive, 50 pounds. Great quality product and easy to lay with same colour accessories which enhances the rooms. As usual making sure you read the fitting instructions is...
Looks fantastic. Our builder loves it, he says it's a great quality and easy to fit compared to others he's fitted! We love it.
I ordered 3 samples on the Sunday evening and they had arrived by the Tuesday. I ordered one from the value range and two from Editions. The Edditions samples feel...
Great service and good quality durable flooring. Simple to lay, looks super.
Bad quality stuff. Bad quality material. Typical lot of sales talk.
Quick delivery, a pack was slightly damaged during transport but a replacement was sent out the very next day. Fantastic service.
Very good . Ordered some samples n they arrived in no time
This flooring is easy to lay, though I did get someone to do it for me. Hard wearing, great colour, and looks fantastic.
Samples arrived swiftly, follow up good..
good delivery service
Hi Stephen
Thank you for the feed back on delivery
I will be sure to pass the message on !
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Very helpful and friendly conversation on the phone .
My order was dealt with swiftly and the items were delivered within 48 hours.
Hi Darren
We are really glad we could be of assistance and made your order process as straightforward as possible.
We aim to have all deliveries completed within 72 hours at the most so i am glad everything came together for you.
Thank you
Marcus Kallmeier
Pro Tek Flooring LTD
Great flooring and customer service
Hi Farina
Thank you for the review , we are really happy to loved both the flooring and service
We really appreciate it
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Great product excellent service
Hi Manuel
Thank you for the 5*
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Poor connection on click system uneven joints and brittle joints poor quality product .
Hi Leslie
Hope you are well
We are sorry to hear that you were not completely satisfied with the product and i have tried to call you this morning and will send you an email as we would love to understand a bit more the issues that you were facing when fitting out product
As you can see from the other numerous reviews we have had on the SPC editions tiles collection there is mention of the ease of cutting and installation as well as the strength of the product itself
Our product is designed with a Unilic fitting system to ensure the fitting is a simple process and there should be no reason during the fitting period for the joints to be breaking
If possible i would love to have a chat over the phone or email to discuss
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
I’ve only just got some samples but I’ve already recommended you to someone else.
Hi Avril
Thank you for the review and the reccomendation !
I have sent you an email regarding any assistance you may need for the ordering process
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Very quick effective service and delivery.
Hi Mr Mitchell
Thank you for the 5*
I will pass on the review to our sales team to let them know how happy you were with the service
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Staff attended to my order in a very efficient way
Hi James
Thank you for the review
I will be sure to pass your message onto the team and appreciate you taking the time to leave us a 5* Review
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
great to have a sample so I could be certain what Iv e buy. Good quality too.
Hi Duncan
Thank you for the 5* review
Marcus Kallmeier
Director
Pro Tek Flooring LTD
I ordered a sample of LVF which arrived quickly and thought it appeared very good quality and was in the process of ordering 10 sq metres when I saw that the delivery charge was £54 which I consider excessive, I then added 2 threshhold strips which weigh very little onto the order and the carriage charge shot up to £74 however thr following day Marcus contacted me to say that the increased price was an error and offered me a reduced carriage charge in compensation, unfortunately I had purchased locally by this time but would have no hesitation of using Protek for any flooring needs in the future and highly recommend them.
Hi Tony
Hope you are well
Thank you for amending the review and taking the time to do so we do appreciate it
We pride ourselves on excellent customer service and offering the personal touch that we with the team here
Please dont hestitate to contact me if you need any advice and for other projects in the future
Thank you
Director
Marcus Kallmeier
Pro Tek Flooring LTD
Pro
