Free standard UK delivery on orders over £500 excluding VAT
Always a great experience
Efficient service
Good price with no hidden extras. Order was placed and within a couple of hours, someone had called me to arrange the delivery. A box and the product inside was...
The order arrived as stated. The delivery driver was friendly, helpful and polite. Very straightforward ordering and a great selection of colours and patterns.
nicely cut samples delivered promptly
Samples sent out really quickly, great quality product.
Amazing customer service - especially Helen. When I had ordered the wrong flooring she resolved this quickly and efficiently. Speedy delivery and quality product.
Great delivery. No issues Lovely delivery man helped me put the heavy boxes in the shed Joiner said ok to lay once he got going but tricky and long process...
Very pleased with prompt response and delivery, shall defiantly place an order when Iv decided on which finish.
Vagina chroniacals
There flooring is amazing, the quality is out standing, just a bit out of my price range, which is pitty, if you can afford there flooring there is nothing else...
Quick delivery,although expensive, 50 pounds. Great quality product and easy to lay with same colour accessories which enhances the rooms. As usual making sure you read the fitting instructions is...
Looks fantastic. Our builder loves it, he says it's a great quality and easy to fit compared to others he's fitted! We love it.
I ordered 3 samples on the Sunday evening and they had arrived by the Tuesday. I ordered one from the value range and two from Editions. The Edditions samples feel...
Great service and good quality durable flooring. Simple to lay, looks super.
Bad quality stuff. Bad quality material. Typical lot of sales talk.
Quick delivery, a pack was slightly damaged during transport but a replacement was sent out the very next day. Fantastic service.
Very good . Ordered some samples n they arrived in no time
This flooring is easy to lay, though I did get someone to do it for me. Hard wearing, great colour, and looks fantastic.
Samples arrived swiftly, follow up good..
Great service. Fast delivery. Highly recommend this company.
Hi James
Thank you for the great review 🙂
Marcus
Director
Pro Tek Flooring LTD
5 days after my order for samples and still no sign of them. 4 of them are working days. Hopefully will arrive on Monday (which will be a full 7 days since the order).
Update 21.10.2024
After being contacted by the company quickly some replacement samples are being sent. Fair play to the quick and positive response. Thanks.
Edited 21/10/24 - 14:24
Hi Greg
Thank you for taking the time to amend the review
Please email me direct if you need any assistance once the samples arrive with you
Thanks again
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Hi Greg
We are very sorry to hear this.
All our samples are send either the same day they come in or the day after royal mail first class.
I can confirm that we did recieve your request and it left us on October 15th so should have been with you by the 16th / 17th
Sometimes if the Parcel is too large they may leave a card for you.
We do have a note on the mailer that goes out regarding reviews that if there is an issue with not recieving samples to contact us directly first prior to leaving a negative review as we of course want you to see them and will do our best to get this resolved for you
As you can see from the numerous other 5 * reviews there are many of them regarding to how good sized the sampels were and fast they arrived so this is and unfortuante situation
I have arranged for a second set of samples to leave us today and they will be on a signed for service to ensure you get them
We would really appreicate once you recieve them to take the time to amend the review and hope that the service ongoing is better for you
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Bought this for my daughter,after looking about at a well known north east England supplier and come in a bit pricey, decided to have a look on the internet and found these people,the flooring is on par with the one we looked at and cheaper,the joiner that put it down says that its a very good quality lvt and easy to install which was herringbone,give them a go you will not be disappointed
Hi
Thank you so much for the review , we pride ourselves on offering a high end product at affordable prices.
Thank you for taking the time to do this as each and every review helps us progress.
If you could email me your order number so i can email you directly i would love to be able to get some photos of the Sandringham you have laid
Thanks again
Marcus Kallmeier
Director
Pro Tek Flooring LTD
I ordered a sample which was delivered verg quickly. I then placed an order which was also delivered very quickly. The quality of the flooring was very good and easy to install
Hi Thomas
Thank you for the 5* , You have selected a great colour in Lyme Oak and we would love to see the finished job
Thank you
Marcus
Pro Tek Flooring LTD
Well done. Good service. Thank you
Hi Sasha
Thank you for the 5 *
Marcus
Pro Tek Flooring LTD
Excellent Service & Really Happy with the product purchased & have been recommended to others
Hi Steve
Hope you are well
Thank you for leaving the time to leave us such a good review and that you have reccomended our product to others
We would love to showcase your finished product , if you are happy to can you please email any photos you have to marcus@protekflooring.co.uk
Thank You
Marcus
Pro Tek Flooring LTD
The website is easy to browse. I ordered three samples and they arrived in two days.
The samples looks great and of a good quality with an affordable price compared to the same specifications in other websites.
I will definitely place the order when the colour I liked is back to stock.
Hi Amel
Thank you very much for the 5*
We do aim to be extremely competitive in terms of price whilst offering the best quality products available
If you would like to email me on marcus@protekflooring.co.uk we can arrange for the product to be put on back order for you
Thank you
Marcus
Pro Tek Flooring LTD
Samples arrived quickly! Thankyou
Thank you for the 5*
Marcus
Pro Tek Flooring LTD
Products are good and service pretty punctual and efficient, but a bit disappointed by the £54 delivery for two parcels, albeit they were heavy.
Hi David
Thank you very much for choosing Pro Tek and we are really glad that you are happy with the service.
We do understand that you are not completely happy with the delivery charge and we wish that we did not have to charge this
On our deliveries we charge only what we are charged by the courier and unfortuantely we have had a number of price increases from them
We do offer the delivery free when it is over £500 pre vat to help with this
We do take all your feedback on board and appreciate you takeing the time to leave us a good review
Thank you
Marcus
Pro Tek Flooring LTD
Great samples will be buying. Looks good quality. 5 free samples free of charge with no post and package.
Hi Paul
Glad to know you are happy , please do not hesitate to let us know if you need any help when coming to the ordering process !
Thank you
Marcus
Pro Tek Flooring LTD
