Excellent 4.8 / 5

Based on 213 reviews

Philippa C
October 3, 2024 via Trustpilot
★★★★☆

The samples came quickly and I liked them but they did not say they were from pro tek on the back of each along with the description so it took me a while to work out as I had a number of samples. I’m not sure whether to go with you as you don’t take AMerican Express.

Our Response

Hi Philippa

Thank you for the Review , We take all feedback on board , we do actually have the Pro Tek Logo on the outside of all the boxes along with a copy your invoice in the parcel.

We do take your feedback on board and will look to add a little extra to the back of the samples

We are very sorry that we do not take Amex as a form of payment however we do accept all other major cards and have the option of BACS (Direct Bank transfer)

Thank you
Marcus
Pro Tek Flooring LTD

Codhead
September 30, 2024 via Trustpilot
★★★★★

Excellent communication, the flooring arrived in perfect shape and really well packaged.
Would happily recommend.

Our Response

Hi Jay

Thank you for the 5*

We think you have made a great choice going for the Oatlands Coffee!

We would love to see the finished result and show case it on our website when you are finished , If you are happy to please send us a DM on instagram

Thank you again
Marcus
Pro Tek Flooring LTD

Nick fryer
September 30, 2024 via Trustpilot
★★★★★

Samples arrived very quick

Our Response

Hi Nick

Thank you for the 5*

Marcus
Pro Tek Flooring LTD

Jo
September 27, 2024 via Trustpilot
★★★★★

Fab service. Ordered some samples and they were received within a couple of days at no cost to me. Fab service and good quality flooring samples. Thank you.

Our Response

Hi Jo

We are really glad you are happy with the service and i hope that the samples are exactly what you were looking for

Please give us a call if you need any advice or info 🙂

Thank you
Marcus
Pro Tek Flooring LTD

Francis dunne
September 26, 2024 via Trustpilot
★★★★★

Very quick response and free delivery on the samples I was interested in.

Our Response

Hi Francis

Thank you for the 5*

Please let us know if you need any advice on any of the samples you have selected

Marcus
Pro Tek Flooring LTD

kevin
September 24, 2024 via Trustpilot
★★★★★

Very happy with company and quality of flooring. Definitely recommend to anyone. The fact that the boards are all attached with the foam backing makes it easier for the installer.

Our Response

Hi Kevin

Thank you for the 5*

We agree it does make it easier , all you need is a solid flat firm and stable floor and our produce can be laid straight down!

We hope you are really happy with the Lyme Oak

Thank you
Marcus
Pro Tek Flooring LTD

Sarah Tan
September 23, 2024 via Trustpilot
★★★★★

Flooring delivered on time with excellent communication throughout the process. The quality of the flooring is better than I expected for the price.

Our Response

Hi Sarah

Thank you for leaving us a great review

We pride ourselves on offering a luxury product at affordable prices

I will let the team know that you were happy with the service

Thank you
Marcus
Pro Tek Flooring LTD

Michele Needham
September 23, 2024 via Trustpilot
★★★★★

Still not received the samples

Spoke to Marcus - samples now recieved. They had emailed me but it was in my junk emails. All sorted now and the samples look great.

Our Response

Updated*

Hi Michelle

Glad to you know you recieved the samples ! , we really appreciate you coming back and taking the time to amend the review

Pelase let us know if you need any help moving forward

Marcus
Pro Tek Flooring LTD




Hi Michelle

We are sorry to hear this , i did call you after to this to explain

We recieved your sample request on the 8th of September for 13 different samples , we then emailed you first thing on the 9th of September to as you that due to Royal mail postal weight limits we are only able to send 5 per customer and if you would like to let us know which 5 to send

I have spoken to you since and arranged 5-6 samples as requested by yourself of a good mixture of natural oaks from the range.

I trust that they have all arrived with you . If there is anything else you need from me please dont hestitate to email or call me and we hope that we can turn this negative into a positive

Thank you
Marcus
Pro Tek Flooring LTD

Keith E
September 22, 2024 via Trustpilot
★★★★★

Swift delivery of samples.

Our Response

Thank you for the 5*

Marcus
Pro Tek Flooring LTD

shaun kealy
September 19, 2024 via Trustpilot
★★★★★

Excellent service and samples arrived within two days of order, after making a phone call to the office some additional samples was send to give us a true feel of the flooring and colour

Our Response

Hi Shaun

Always happy to offer additional help where we can , Please do not hesitate to come back to us for any help you may need when you are ready to order

Thank you

Marcus
Pro Tek Flooring LTD

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