Steve Mole
February 4, 2025 via Trustpilot
★★★★★

Superb service sending me the samples I needed. Well done Pro Tek!

Our Response

Hi Steve

Thank you so much for taking the time to amend the review and im glad we got everything sorted for you , As i put in my email to you if you need any advice or help when placing the order just let me know !

Marcus Kallmeier
Director
Pro Tek Flooring LTD

Weronika Sioma
February 3, 2025 via Trustpilot
★★★★★

Fast order processing and quick delivery.

The only downside is that although my delivery was rescheduled nobody let me know. So I only found out by phoning the delivery company myself.

I would use Pro-Tek again, we ordered 17 packs of the Syon White Herringbone and out of all of those only 1 plank in 1 pack was damaged. Quick to lay and seems high quality!

Our Response

Hi Weronika

Thank you for the 5* we are really glad that everything went smoothly for you and that you would use us again.

We understand the frustration of the couriers , we do ask that if there is any changes to your delivery or delays that they call you prior so i do apologise for this.

Thank you again for taking the time to leave us such a great review

Marcus Kallmeier
Director
Pro Tek Flooring LTD

Mr Gordon Adams
February 1, 2025 via Trustpilot
★★★★★

I highly recommend Pro Tek Flooring LTD. Quality products at a competitive price. Very knowledgeable technical support. Good communication with regards to delivery.

Our Response

Hi Mr Adams

Thank you very much for taking the time to leave us a great review.

I will pass on your kind words to the sales team

Thank you

Marcus Kallmeier
Director
Pro Tek Flooring LTD

Terence Palmer
January 26, 2025 via Trustpilot
★★★★★

Looking for a specific herringbone design for a bathroom and came across Pro Tek. Ordered sample that came quickly and after making decision, rang the office and arranged pick up. Everything ready for me when I arrived. Now just waiting for installation. Very pleased.

Our Response

Hi Terence

Really glad that every part of the service was swift and easy for you

We would love to see the finshed article when it is all installed !

Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD

RENATA AHMAD
January 24, 2025 via Trustpilot
★★★★★

The sample I liked was Pro-tec Cameron oak. It was 8.5mm thick and seemed to be very strong. Will be ideal flooring and good lasting.

Our Response

Hi Renata

You are correct this is our highest luxury flooring , it comes with a lifetime residential and 30 year commercial guarantee so is perfect no matter the area

Please let me or the team know if you need any further advice

Thank you
Marcus Kallmeier
Pro Tek Flooring LTD

Donna Dale
January 24, 2025 via Trustpilot
★★★★★

So recommended very helpful staff great communication this is the second purchase from this company will definitely be using again

Our Response

Hi Donna

Thank you for the fantastic review and for your multiple orders with us

Marcus Kallmeier
Director
Pro Tek Flooring LTD

Brian
January 12, 2025 via Trustpilot
★★★★★

Received a quick response and delivery of the samples.

Our Response

Hi Brian

Thank you for taking the time to leave us a great review

I am glad we could help and the samples turned up efficiently

Thank you

Marcus Kallmeier
Director
Pro Tek Flooring LTD

carla
January 7, 2025 via Trustpilot
★★★★★

Excellent- samples sent out swiftly and with no quibble.

Our Response

Hi Carla

Thank you for the 5* 🙂

We ensure that all the XL samples are sent 1st class toa rrive with you quickly

Marcus Kallmeier
Director
Pro Tek Flooring LTD

Miss Sheer
December 29, 2024 via Trustpilot
★★★★★

Really good service

Our Response

Hi Miss Sheer

Thank you for the 5* Review

Marcus Kallmeier
Director
Pro Tek Flooring LTD

Beth
December 23, 2024 via Trustpilot
★★★☆☆

Ordered some flooring samples and a 2.5m long stair nosing piece. Flooring samples seem good quality, however one was missing and the others don’t have the product names on them so it’s difficult to work out which is which. Postage was a bit expensive at £25 but glad there's opportunity to see the product before committing.

Our Response

Hi Beth

Thank you for taking the time to leave a a review

Firstly regarding the delivery i do apologise at the price , due to the legnth of the parcels we can only use one courier service for this. The actual price we are charged for this is £29.99 plus VAT and so on each courier we send out we actually lose a small margin based on the £25 price we charge

In relation to the samples i have emailed you to rectify this issue

Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD

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