Excellent customer service, delivery arrived as promised, packing...
Excellent customer service, delivery arrived as promised, packing was superb, quality of flooring exceptional. Couldn’t recommend this company more highly. Thank you.
Peter C, 3 days ago
via Trustpilot
great and fast good back up service .
great and fast good back up service .
Mr Terry Morphet, 4 days ago
via Trustpilot
I can't recommend Pro-tek Flooring enough! From the...
I can't recommend Pro-tek Flooring enough! From the very start, the process was smooth and hassle-free. They offer a fantastic selection of colours, making it easy to find the perfect...
Kenny McIntosh, 1 week ago
via Trustpilot
Very pleased with the flooring fairly easy to...
Very pleased with the flooring fairly easy to install and very good customer service
John D, 2 weeks ago
via Trustpilot
Very good samples. I will be requesting this...
Very good samples. I will be requesting this company to assess our floors for replacement with pro tek.
Quraitulain, 2 weeks ago
via Trustpilot
Very helpful and friendly service.
Very helpful and friendly service.
Glenn Gough, 2 weeks ago
via Trustpilot
Lovely flooring, good quality. Fast sample delivery and...
Lovely flooring, good quality. Fast sample delivery and subsequent flooring delivery. However it is very difficult to lay the herringbone flooring. We are DIY ers but my husband used to...
#PUGSQUAD, 1 month ago
via Trustpilot
Beautiful LVT Chartwell stone Herringbone design Great company...
Beautiful LVT Chartwell stone Herringbone design Great company quality product Looks amazing
Claire, 1 month ago
via Trustpilot
Quick delivery, very friendly delivery man, although delivery...
Quick delivery, very friendly delivery man, although delivery cost for 2 packs is very expensive!
Penny, 1 month ago
via Trustpilot
I’m in the trade and find everything protek...
I’m in the trade and find everything protek is great . Service always pleasant Andrews a gem and Helen always happy to chat 100% great products too and we deal...
Martin Mcintosh’, 1 month ago
via Trustpilot
Excellent communication,as had to change delivery date at...
Excellent communication,as had to change delivery date at very short notice,staff very helpful and quick reply
Sean, 1 month ago
via Trustpilot
Prompt response and delivery
Prompt response and delivery
Catherine Perry, 1 month ago
via Trustpilot
The samples supplied helped me assess the quality...
The samples supplied helped me assess the quality and l am now confident to order the flooring l need
MR P BURR, 1 month ago
via Trustpilot
Fast delivery
Fast delivery
Jacky Malins, 1 month ago
via Trustpilot
Great customer services. Bought the flooring as my...
Great customer services. Bought the flooring as my friend and his son has bought it and very pleased with the results. We still have to lay it, very helpful on...
Mrs.Rochester, 1 month ago
via Trustpilot
Always a great experience
Always a great experience
Larry Mckechnie, 1 month ago
via Trustpilot
Efficient service
Efficient service
P Johns, 2 months ago
via Trustpilot
Good price with no hidden extras. Order was...
Good price with no hidden extras. Order was placed and within a couple of hours, someone had called me to arrange the delivery. A box and the product inside was...
Miss Jadie Jackson, 2 months ago
via Trustpilot
The order arrived as stated. The delivery driver...
The order arrived as stated. The delivery driver was friendly, helpful and polite. Very straightforward ordering and a great selection of colours and patterns.
Linda, 2 months ago
via Trustpilot
nicely cut samples delivered promptly
nicely cut samples delivered promptly
Simon Simoudis, 2 months ago
SARAH SPENCER
March 27, 2024 via Trustpilot
★★★★★
Quick sample order like the product will be ordering for a project this year.
Our Response
Hi Sarah
Thank you for taking the time to leave us a review. Please email us on info@protekflooring.co.uk if you need any assistance when placing your order and we look forward to seeing the completed project!
Thank you
Marcus
Pro Tek Flooring LTD
Sam Reynolds
March 9, 2024 via Google
★★★★★
I used this company for the first time this year in replacement for my previous flooring supplier. I have nothing but good words to say. The product was great and the customer service was extremely professional and helpful in aiding me with any questions.
Will use again and will recommend to others
Raphael B
March 6, 2024 via Google
★★★★★
Decent staff at this branch. Helpful and made good on some quality issues I had with supplied protek trims which seemed to be a manufacturing defect. I decided to get a bit creative on a job which involved cladding a winding staircase wall alongside solid oak steps and risers which I decided to do using protek which took some thought
and planning but turned out looking pretty good. I've used protek on around 4 jobs now including my own house. It is a good system but you need to make sure all the prep work is right and the floor is absolutely flat, self levelling compound is your friend, don't be cheap. Some of the previous negative comments seem to me to be caused by bad workmanship rather than product. If your floor is all over the place with more peaks then the Himalayas then don't bother with this system, in fact don't bother with any other system other then carpet as it will be the same unless you are ready to do the prep work correctly. This goes for every other aspect of construction. If you feel movement under the boards then your subfloor has not been prepared correctly and I suggest you look for another tradesmen that will put the effort into doing it correctly.
Barry McCabe
February 29, 2024 via Google
★★★★★
We have used Pro-Tek flooring on 2 different jobs and i have been really impressed with the quality, it is so easy to install and i think it looks great, i would definitely use their products again and recommend to other people
Anastasia Raisborough
April 25, 2023 via Google
★★★★★
Couldn’t rate this flooring higher! It’s a beautiful finish, amazing quality, fast delivery, easy fitting and my floor fitter said it was one of the best he’d seen out there. Would happily order again!
BroomHouse Homestay
December 21, 2022 via Google
★★★★★
High quality, professional customer service!
Marta Singh
March 2, 2022 via Google
★★★★★
I rarely write reviews but I am really impressed with Pro-Tek. Amazing choice of high quality products and more than anything, professional, helpful service especially from Stefan, who is extremely knowledgeable in his field and shared plenty of great ideas that we are now keen to install. Highly recommended place!
Danni M
February 25, 2022 via Google
★★★★★
I have installed this throughout my house. Fantastic product and would highly recommend. Doesn't scratch, easy to clean (I use a steam mop) and water resistent...One very happy customer.
emma camilleri
February 17, 2022 via Google
★★★★★
We have had amazing service from dealing with the Pro-Tek team, and in particular, Stefan, directly. We were extremely frustrated when a retailer in Purley Way let us down and told us a product ordered weeks before was out of stock the day before it was due to be delivered. Eventually I connected with Stefan (through no help of the original retailer) and he told me to leave it with him and he would sort it for us. This is bearing in mind that no other retailers in England seemed to have any of our product physically in stock and we needed it within a few days because our installation had been booked in. Within an hour or so, Stefan had managed to find some stock for us and it was delivered the next day at no extra cost (ie the same price we paid the original retailer while it was on sale). To say we were impressed is a massive understatement. An incredibly stressful situation was resolved for us in a smooth manner and this sort of service quality is really unheard of to be honest. Pro-tek should be proud to have such capable and efficient staff members as part of its team!
Tony Baulch
February 20, 2021 via Google
★★★★★
Great range of real wood, laminate and vinyl flooring at sensible prices