Reviews

High quality, professional customer service!

I rarely write reviews but I am really impressed with Pro-Tek. Amazing choice of high quality products and more than anything, professional, helpful service especially from Stefan, who is extremely knowledgeable in his field and shared plenty of great ideas that we are now keen to install. Highly recommended place!

I have installed this throughout my house. Fantastic product and would highly recommend. Doesn't scratch, easy to clean (I use a steam mop) and water resistent...One very happy customer.

We have had amazing service from dealing with the Pro-Tek team, and in particular, Stefan, directly. We were extremely frustrated when a retailer in Purley Way let us down and told us a product ordered weeks before was out of stock the day before it was due to be delivered. Eventually I connected with Stefan (through no help of the original retailer) and he told me to leave it with him and he would sort it for us. This is bearing in mind that no other retailers in England seemed to have any of our product physically in stock and we needed it within a few days because our installation had been booked in. Within an hour or so, Stefan had managed to find some stock for us and it was delivered the next day at no extra cost (ie the same price we paid the original retailer while it was on sale). To say we were impressed is a massive understatement. An incredibly stressful situation was resolved for us in a smooth manner and this sort of service quality is really unheard of to be honest. Pro-tek should be proud to have such capable and efficient staff members as part of its team!

Great range of real wood, laminate and vinyl flooring at sensible prices